Once your website goes live with Sitebiz, you will want to create a Support Account to be able to create support tickets for our team to differentiate between each client's issues. This will allow our Support Team to resolve your issues as swiftly as possible.
First, you will need to navigate to our Support Center website:
Once there, you will click on Sign In at the top right of the page.
Once you click on "Sign In" a Login box will appear. Below the spaces where you can put in login credentials, there is a "Sign Up" link you will click on to setup your new support account.
Another box will appear for you to put in the login credentials you want to use for your support account. Enter in your credentials and then click "Sign Up."
After you click "Sign Up," a small box will appear letting you know a confirmation email was sent to the email address you used to sign up.
Finally, open that confirmation email up and click on the link to verify you email address and then your account will be verified and ready to submit support tickets.