How do I check on a customer's order for them?

Navigate to SALES > ORDERS. 

Use the search tools at the top of the list or scroll through to locate their order. View order. 

All relevant info will be found on this page including tracking shipments.

You can re-send the info to the customer from this page as well by clicking "Send Email" button located in the top right corner of the page. 

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.