Knowledge Base

Terminology

• What is an API?
• What is SSL?

Payment

• Merchant Account vs. Payment Gateway

FAQs

Distributor Questions

• Supported Distributors
• RSR Order Process
• Lipsey's Order Process

Content Pages & Graphics

• How do I edit the about us section on my homepage?
• The edits I made are not showing on the live site.
• Adding Content Pages
• How do I change the info in the footer?
• Edit & Add Product Banners

Hosting & Email

• Email Setup Options
• How do I access and manage my email accounts?

Pricing

• Fixed Product Tax
• Tier Price
• How does GS Ecommerce handle MAP pricing?
• How do I change the markup on my products?
• Managing Tax Zones & Rates

Manage Product Catalog

• Creating URL Redirects
• New Arrival Products
• Disabling Products
• Adding a Category to the Navigation Bar
• What is an allocated item?
• Adding Inventory

See all 12 articles

Sales & Promotions

• How do I add sale prices to my products?
• How do I create a shopping cart promo code?

Orders

• I got my first order. Now what?
• Check or Money Order Payment
• How do I check on a customer's order for them?
• I got an order but don't know which distributor it came from.
• Order Status
• Issuing Refunds

See all 7 articles

Permissions

• How to create new users with set permissions
• Adding Additional Users

Other

• Newsletter Popup
• Can I force customer registration at checkout?
• How do we access the admin panel of the developer site?
• The content in this section is restricted to your agents

Announcements

• Shipping Restrictions Update
• Authorize.net Update
• Welcome to Sitebiz Support Center!

PCI Compliance

• Payment Card Industry Data Security Standard (PCI DSS) FAQ
• Trustwave False Positives
• Trustwave PCI Scans

Domains / DNS

• What is DNS? (Domain Name System)

Merchant Setup

• USAePay
• Authorize.net
• eProcessing Network

Shipping Setup

• Flat Rate - Category and Product Shipping
• Using ShipStation with your GS Ecom Store.
• USPS
• Table Rates
• UPS Setup
• Fedex Setup

See all 9 articles

Add-Ons

• Blog
• Gunbroker
• Bookings & Classes
• Slickguns
• Submit Best Offer
• Layaway